lg444's Privacy Policy

Introduction

01. Introduction and Purpose of This Policy

lg444 ("we", "our", "platform") provides a reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which we use it, and how securely we keep it.

By using our website https://lg444.cam, you are agreeing to all the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. lg444 reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page.

Data Collection

02. What Data We Collect

lg444 collects various types of information in order to provide its services. The details are outlined below.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — only users aged 21 and above may open an account)
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID or passport number (at the time of KYC verification)

2.2 Financial and Transaction Information

The following information is collected during deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay account number
• Transaction amount and date
• Transaction type (deposit/withdrawal)
• Bank account details (where applicable)

2.3 Technical and Automatically Collected Information

The following information is collected automatically while using our platform:

• IP address and device type
• Browser type and version
• Operating system information
• Page visit logs and duration
• Information obtained from cookies and similar tracking technologies
• Referrer URL

2.4 Gaming Activity Information

• Game play history and duration
• Bet amounts and results
• Bonus claims and wagering progress
• VIP level and reward points

Use of Information

03. Use of Collected Information

lg444 uses your information only for lawful and specific purposes. We never misuse your information.

3.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals (minimum deposit ৳100, minimum withdrawal ৳800)
• Managing bonuses and promotions
• Tracking the VIP programme and issuing rewards
• Providing customer support

3.2 Security and Legal Compliance

• Fraud detection and prevention
• Anti-money laundering (AML) verification
• Age verification (for users aged 21 and above only)
• Meeting regulatory requirements
• Enforcing responsible gaming policies

3.3 Platform Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Analysing preferences for introducing new games and features

3.4 Communications

• Sending transaction confirmation messages
• Account security alerts
• Informing you about relevant promotions and offers (subject to your consent)

Data Sharing

04. Data Sharing with Third Parties

lg444 treats your privacy with the highest regard. We may share information with third parties only in the following limited circumstances:

4.1 Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared securely with the relevant payment providers. This sharing is solely for the purpose of completing transactions, and the relevant provider's own privacy policy applies.

4.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and Ezugi may receive the minimum information necessary to operate their software. This information is used solely for the purpose of running the games.

4.3 Legal Requirements

We are obliged to provide necessary information upon a valid request from law enforcement agencies or regulatory authorities. In such cases, we will provide only the minimum information required to fulfil our legal obligations.

4.3 What We Never Do

• We do not sell your information to advertising agencies
• We do not provide information to third parties for marketing purposes
• We do not share information with unrelated third parties without your consent

Cookies Policy

05. Cookies and Tracking Technologies

lg444 uses cookies and similar technologies to provide an improved browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect platform usage statistics to help improve the service.

5.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may limit some important functionality of the platform.

Data Security

06. Security of Your Information

We have applied industry-leading security measures to protect your personal and financial information on the lg444 platform.

6.1 Technical Security

• 256-bit SSL encryption — all data transmissions are secured
• Passwords stored using one-way hashing
• Two-factor authentication (2FA) available
• Regular security audits and vulnerability assessments
• Unusual login activity detection system

6.2 Organisational Security

• Restricted staff access — only authorised personnel can view your information
• Staff privacy training and confidentiality agreements
• Regular data backups and disaster recovery planning
• Third-party security audits

6.3 Response to Security Breaches

In the event of a security breach, we will respond promptly and notify affected users in a timely manner. We always treat the protection of users as our first priority.

Data Retention

07. Data Retention Period

lg444 retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

• Account Information: For the duration the account remains active, and for a specified period after closure in accordance with legal requirements.
• Financial Transactions: For the period determined by anti-money laundering laws and regulatory requirements.
• Communication History: For a specified period for customer support purposes.
• Technical Logs: For a limited period for security monitoring purposes.

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

Your Rights

08. Your Rights and Choices

lg444 believes that every user should have control over their own information. You have the following rights:

8.1 Right to Access Your Information

You may request a copy of the information we hold about you at any time. Send this request to [email protected].

8.2 Right to Correct Your Information

If any of your information is incorrect or incomplete, you can contact us to have it corrected.

8.3 Right to Delete Your Information

You may request the deletion of your data under certain circumstances. However, some information may need to be retained due to legal obligations.

8.4 Right to Withdraw from Marketing Communications

You can opt out of marketing communications at any time. This can be done through your account settings or directly through our support team.

8.5 Right to Lodge a Complaint

If you have any concerns about your privacy, please contact us at [email protected] or through our 24/7 live chat. We are always ready to resolve issues.

Minor Protection

09. Protection of Minors

lg444 strictly prohibits providing services to individuals under the age of 21. Our platform is for users aged 21+ only.

Age verification is mandatory at the time of registration. We never knowingly collect information from minors or allow them to operate accounts.

If an account belonging to a minor is found, it is immediately closed and the associated data is deleted. To learn more about responsible gaming, please visit our Responsible Gaming page.

Policy Changes

10. Changes to the Privacy Policy

lg444 may review and update this privacy policy from time to time. In the case of significant changes:

• A new version will be published on this page
• The "Last Updated" date will be changed
• Registered users may be notified by email if necessary

Continued use of our platform after any changes will be considered as your acceptance of the updated policy. Therefore, it is recommended to visit this page regularly.

Contact

11. Contact Regarding Privacy

For any questions, requests, or complaints related to this privacy policy or your personal data, please contact us:

To learn about our other policies and terms, please visit the Terms and Conditions and About Us pages. You will also find answers to many common questions in our FAQ section.